Privacy Policy and Cookies

Privacy Policy

Regulation (EU) 2016/679 on the protection of personal data establishes a new approach to the control and processing of personal data. We have reviewed and adapted our privacy policy to the new requirements and want to offer greater information and transparency regarding the processing of personal data.

Ruben G. Ontalvilla S.L. with CIF B98634520 is responsible for the processing of personal data of users and customers, as well as data that may be collected through the website.

Ruben G. Ontalvilla S.L. informs website users about the policy regarding the processing and protection of personal data of users and customers that may be collected through browsing or contracting services through the website.

Purpose of data processing

Your personal data is collected for the purpose of:

• Providing e-commerce services
• Contracting products and services online, and thus maintaining contractually agreed services, as well as being able to inform you about new products and services
• Information and advertising
• Intermediation services

The processing of data that you provide through the forms on the website will be governed by this same privacy policy.

Las operaciones, gestiones y procedimientos técnicos realizados de forma automatizada o no automatizada que posibiliten la recogida, almacenamiento, modificación, transferencia y otras acciones sobre datos personales son considerados tratamiento de datos personales.

Trastered tratará los datos personales de forma lícita, leal, transparente, adecuada, pertinente, limitada, exacta y actualizada.

Data collected for service provision

The personal data you provide for service provision will be the minimum required to prepare the contract as well as to offer you the services you contract and for compliance with legal obligations. Data will be retained for legally established periods.

Data collected for information requests through web form

Personal data collected through the web form for information requests is intended to send commercial information about our products and services, and to contact you to follow up on your commercial needs. Data processing in this case is legitimized by the express consent you give us by accepting the submission of information provided through the form.

Exercise of rights

In accordance with the rights conferred by Regulation (EU) 2016/679 on personal data protection, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your data by directing your request to the indicated postal address or to the email info@trastered.com

To exercise your rights you must identify yourself by presenting your ID.

Recipients

Ruben G. Ontalvilla S.L. informs users that their personal data will not be communicated to third parties, except when such data communication is covered by a legal obligation or when the provision of a service implies the need for a contractual relationship with a data processor.

Trastered mantiene criterios rigurosos de selección de subcontratistas y se compromete contractualmente con cada uno al cumplimiento de las obligaciones en materia de protección de datos.

Modificación de datos

Mientras no nos comunique lo contrario, entenderemos que los datos no han sido modificados y que se compromete a notificarnos cualquier variación.

Contact for complaints

For any complaint you can contact Ruben G. Ontalvilla S.L., registered office at C/ Caroig 2, 46520 Puerto de Sagunto (Valencia). You may also contact the Spanish Data Protection Agency (AEPD) www.aepd.es.

Cookie Concept

Cookies are a tool used by web servers to store and retrieve information about their visitors or users. It is nothing more than a text file that some servers install during browsing and that allows knowing information such as: the place from which you access, connection time, the device from which you access (fixed or mobile), the operating system and browser used, the most visited pages, the number of clicks made and data regarding user behavior on the Internet. No proporcionan referencias que permitan deducir el nombre y apellidos del usuario y no pueden leer datos de su disco duro ni incluir virus en sus equipos.

Why are they important?

The website is accessible without the need for cookies to be activated, although their deactivation may prevent proper functioning. From a technical point of view, cookies allow websites to function more efficiently and adapted to user preferences. como por ejemplo almacenar el idioma o detectar el dispositivo de acceso. Establecen niveles de protección y seguridad. Permiten que los gestores conozcan datos estadísticos para mejorar sus servicios. Sirven para optimizar la publicidad presentada a los usuarios.

Authorization for cookie use

A Cookie Notice appears on the website that the user or visitor can accept, expressly consenting to the use of cookies as indicated below. El usuario puede configurar su navegador para rechazar por defecto todas las cookies o para recibir un aviso antes de la instalación de cada cookie.

Configuración del navegador

Trastered recuerda a sus usuarios que el uso de cookies puede estar sujeto a su aceptación durante la instalación o actualización del navegador utilizado. Esta aceptación puede ser revocada en las opciones de configuración de contenidos y privacidad del navegador. Recomendamos consultar la ayuda del navegador: Firefox, Internet Explorer, Safari, Chrome.

Si desea más información sobre cómo revocar el consentimiento o desactivar cookies, puede contactarnos a través de info@trastered.com indicando “Política de Cookies” en el asunto.

Types of Cookies used on the Web

El usuario que navega por el Sitio puede encontrar cookies insertadas directamente por el titular o por entidades distintas.

• Session cookies: expire when the user leaves the page or closes the browser. — están activas mientras dura la visita al sitio y se eliminan al abandonarlo.
• Permanent cookies: expire when the purpose for which they serve is fulfilled or when they are manually deleted. — tienen fecha de eliminación y se utilizan normalmente en procesos de compra online, personalizaciones o registro.
• Own cookies: are those cookies that are sent to the user's computer and are managed exclusively by us. — para el mejor funcionamiento del Sitio. La información recopilada mejora la calidad del servicio.
• Third-party cookies: when the user interacts with the content of our website, third-party cookies may also be established. — establecidas por un dominio diferente al nuestro. No podemos acceder a los datos almacenados en esas cookies.